Shipping Policy

We ship Avelexa orders worldwide using a flat-rate shipping fee. The applicable charge will be shown at checkout before you complete your order.

Worldwide Delivery

Delivery availability and estimated times may vary depending on the destination, local carrier services, customs processing, and other factors outside our control.

Processing Times

Orders are usually prepared for shipment after payment is confirmed. Processing may take additional time during busy periods, promotions, holidays, or when an item requires special handling.

Delivery Estimates

Estimated delivery times are provided at checkout or in your order confirmation where available. Delays may occur because of customs, weather, carrier disruptions, incorrect address details, or other circumstances beyond our control.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

Tracking

When tracking is available, tracking information will be sent to the email address provided with your order. Updates may take time to appear after dispatch.

Incorrect or Incomplete Addresses

Please check your shipping information carefully before placing an order. Delays, returns, or additional delivery costs caused by an incorrect or incomplete address may be the customer’s responsibility.

Damaged or Missing Packages

If your package arrives damaged or does not arrive within the expected delivery period, contact Avelexa with your order details and any relevant photographs or tracking information.

Shipping Questions

If you have questions about delivery or the flat-rate shipping charge, please contact Avelexa before placing your order.